Privacy Policy

MMOSO.COM is owned and operated by Player Fort Technology Limited. This Privacy Policy describes how we collect, use, store, and disclose your Personal Information when you use our websites, services, and when you communicate with us via telephone or email. It also informs you about your choices regarding your Personal Information, including how you can access and request correction or deletion of it.

Your Consent

By using our website and services, you acknowledge that you have read and consent to the practices described in this Privacy Policy. This is our complete and exclusive privacy policy and replaces any prior versions. We may update this policy from time to time. We encourage you to review this page periodically for the latest information on our privacy practices. If you have any questions after reading this policy, please contact us using the information provided on the Contact Us page.

Information We Collect

"Personal Information" refers to data that can be used to identify you as an individual, such as your name, address, phone number, and email address.

We collect Personal Information in various situations, including when you:

Register an account with us.

Place an order for our products or services.

Contact our customer service.

Participate in promotions or sweepstakes.

Use our website and services.

Registration

To use certain features on our site, you must complete a registration form to create an account. This requires you to create a username and password and provide Personal Information such as your name, billing and shipping addresses, telephone number, email address, and payment details. We use this information to create and manage your account, process your orders, and communicate with you about the products and services you use or request.

Promotions, Contests, and Sweepstakes

We may occasionally offer you the chance to participate in promotions, contests, or sweepstakes. These activities are governed by their own specific rules. Participation is entirely voluntary. If you choose to enter, we will require certain Personal Information, typically your contact details, to notify winners and deliver prizes. During entry, you may have the option to opt-in to receive further marketing communications from us. If you opt-in, we will use your information to send you such communications as described in this policy.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our sites. A cookie is a small data file placed on your device's hard drive. We use both "session" cookies (which expire when you close your browser) and "persistent" cookies (which remain on your device for a set period).

We use cookies to:

Facilitate navigation and make the site easier to use.

Remember your preferences and settings.

Analyze how you use our site.

You can control cookies through your browser settings. Please note that disabling cookies may limit your ability to use certain features of our site.

Please be aware that third-party partners (such as advertisers) may also use cookies over which we have no control. This Privacy Policy covers only our use of cookies.

Log Files

Like most websites, we automatically collect certain information when you visit our site. This data, stored in log files, may include your IP address, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamps, and clickstream data. We use this information to analyze trends, administer the site, track user movements, screen for fraud, and gather broad demographic information for aggregate use.

How We Use Your Information

We use the Personal Information we collect for various business purposes, including:

Order Fulfillment: To process your orders, complete transactions, and send you order confirmations and shipping notifications.

Verification and Fraud Prevention: To verify your identity, validate your billing and shipping address, and screen for fraudulent transactions.

Communication: To contact you via email regarding your orders and the services you request.

Service Improvement: To conduct research and analysis to improve our customer service, product offerings, and overall user experience.

Service-related Communications

We may send you critical, non-promotional, service-related announcements when it is necessary to do so (for example, temporary service suspension for maintenance). As these communications are essential to providing the service you have requested, you generally cannot opt out of them without deactivating your account.

Information Sharing and Disclosure

We do not sell or rent your Personal Information to third parties for their marketing purposes. We may share your information in the following limited circumstances:

Service Providers: We share your information with trusted third-party service providers who perform functions on our behalf, such as payment processing, fraud screening, address verification, and order fulfillment. These providers are contractually obligated to protect your data and use it only for the purposes we specify.

Legal Compliance: We may disclose your information if required to do so by law, or in response to a valid legal request (e.g., court order, subpoena). We may also disclose information to enforce our legal rights or to protect the rights, property, or safety of ourselves, our users, or others.

Governing Law and Your Rights

This Privacy Policy is governed by the laws of England and Wales. We are committed to protecting your personal information and will comply with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We recognize that our services may be accessed by users in different countries. We will strive to respect the data protection rights afforded to you by the laws that mandatorily apply to our services in your jurisdiction. If you have any questions about your rights, please contact us at support@mmoso.com.

Your Choices and Opt-out

You can choose to stop receiving promotional communications from us at any time. You can opt out by following the unsubscribe instructions included in every promotional email we send, or by contacting us directly at support@mmoso.com.

Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policy of any site you visit.

Data Security

We implement a variety of administrative, technical, and physical security measures designed to protect your Personal Information from unauthorized access, use, or disclosure. These measures include secure servers, encryption, and access controls.

Please be aware, however, that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security. If you have questions about our security practices, please contact us at support@mmoso.com.

Fraud Prevention

We maintain a zero-tolerance policy for Internet fraud and any unauthorized attempt to access user information on our sites. We employ advanced electronic and other measures to detect, prevent, and investigate fraudulent activities. We will cooperate fully with relevant law enforcement and fraud investigation agencies to prosecute those responsible to the fullest extent of the law.

International Data Transfers

Your Personal Information may be transferred to and processed in countries other than your own, including the UK. We ensure that appropriate legal safeguards are in place to protect your data during such transfers, in accordance with applicable data protection laws.

Company Name: Player Fort Technology Limited

Company Address: Room 701, 7/F, Block B, New Mandarin Plaza,14 Science Museum Road, Tsim Sha Tsui, Kowloon, Hong Kong